Delivery Policy

Thank you for choosing Soneya. We want you to have a satisfactory shopping experience with us and receive your order promptly and safely. Here is what you need to know about our delivery policy:

• We ship your order within 2-3 business days after receiving your order. You will receive a confirmation email with your tracking information as soon as we ship it.
• We use reputable shipping carriers to deliver your order within Guinea. The shipping time and cost depend upon your location and the shipping method you select at checkout. You can view the estimated delivery time and cost before placing your order.
• You receive free shipping on orders over GNF10,000,000. Please note that you may have to pay customs duties or taxes for international orders. These fees are not included in the shipping cost and are your responsibility.
• We do our best to deliver your order on time and in good condition. However, sometimes factors beyond our control such as weather conditions, customs delays, or carrier issues may cause delays or additional fees. We are not responsible for these situations.
• If you have any questions or concerns about your order or our delivery policy, please contact us at your convenience. We are always available to assist you and provide you with updates on the status of your order.

We appreciate your business and hope you enjoy your products from Soneya.